Voices of SafeCities

SHIFT TALK. REAL MOMENTS.

SafeCities grows through the experiences of our community. Their moments, their insights, and their stories guide everything we build. This page is dedicated to them.

CUSTOMER TESTIMONIALS

Jacob Adams

Chief of Staff, Seattle, WA 911 Center

“We’ve used Schedule Express for several years in the Seattle 911 center. The SE team has been exceptional in their willingness to work with us through our complicated work patterns and overtime rules. Their product has created a super easy to use platform for our employees and supervisors. Using Schedule Express has massively reduced time spent on scheduling by supervisors, which has resulted in a surplus of time to mentor and develop their teams. The mobile app is very popular with our staff to navigate their schedules, sign up for overtime, and see any trades, etc. I highly recommend Schedule Express to anyone interested in elevating your scheduling system to the next level!”

James Brown

Washington County Community Corrections, OR

“From our first introduction to Schedule Express and the staff at Safe Cities, our team was impressed with the ease of scheduling our staff. The professional support and training was some of the best our team has experienced on a software implementation that had to solve contract issues, policy issues and the usual issues of sick call outs, trade shifts and training. Schedule Express has been a dream for our organization. Scheduling up to 40 staff in a 24/7 facility tracking all the things has become easy. There was no issue that SafeCities was unable to program, change, update or fix during our implementation and their follow up support is only a phone call away. We cannot recommend this solution enough and are happy to share our experience with any agency looking to solve scheduling.”

Building SafeCities

The People Behind SafeCities

SafeCities is built by people committed to making a meaningful difference in public safety.

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Severt Dahl

Training Specialist

“What I enjoy about working at SafeCities is being part of an amazing Support Team while continuing to support Public Safety Professionals who operate under constant pressure. As a former 911 Telecommunicator, I understand firsthand the stress, urgency, and responsibility that come with the role. That experience shaped my respect for the work and the people who do it every day. I valued my career in Public Safety, and I’m grateful that I can still contribute to that mission in a meaningful way.”

Victoria Goedjen

Support Services

“I love the sense of family I get from working with SafeCities. We’re a small group that works well together and can lean on each other for help. This is so important to me after being part of public safety, because your co-workers are truly your second family and the people you spend the most time with during the day sometimes.”

Tim Ehlenfeldt

Quality Assurance

“My experience in public safety gave me firsthand insight into the scheduling challenges agencies face. Today, it’s rewarding to apply that knowledge to help make their lives easier. Being part of a small company adds to that sense of purpose; our work uniquely and directly impacts the communities we serve. “

Every story shared here reflects real operations, real people, and real outcomes.

This is what safer cities sound like.