Meet the Team

Ken Kandel serves as Chief Operating Officer at SafeCities™, where he oversees operations, product development, and finance.  Ken has successfully led teams of all sizes, driving growth, optimizing processes, and delivering innovative solutions.  With over 20 years of leadership experience, Ken’s mission is to empower public safety agencies with cutting-edge solutions.

Outside of work, Ken is passionate about spending time outdoors with his wife and kids, creating lasting memories through their shared adventures.

As a CPA and bringing more than 30 years of accounting and operations experience, Bettie McCarthy’s role of CFO at SafeCities™ means that she is the ultimate multitasker. Bettie manages the company’s finances and accounting, previously holding several positions in technology and service industries, including CFO of Amy’s Ice Creams in Austin, Texas.

Outside of the office, Bettie is committed to helping kids feed themselves by volunteering at a grassroots weekend backpack program started by her sister at a local elementary school. Bettie can be found most weekends playing tennis, roughhousing with her two basset hounds, or relaxing at the lake with her husband.

Greg Kandel is the executive vice president of sales, and cofounder of SafeCities™. Greg is a 33-year public safety veteran, and his career is defined by his long-term success bringing next generation technology products and services to public safety agencies across the country designed to make our cities safer. SafeCities™ is an extension of his passion to understand the challenges faced by first responders, collaborating to provide the tools, resources, and expertise needed to make their jobs better, easier, and more effective to support them in their service of their communities.

Greg and his wife enjoy being active in local charities, attending live concerts, and never missing a day at the dog park.

The director of support services at SafeCities™, Christine Zeno began her career as one of the two youngest dispatchers ever hired by the San Diego Police Department. Throughout the years, extracurricular projects included modem programming, writing code which performed CAD backups, CAD updates and testing, and managing a $30 million dollar grant project: The Regional 3Cs. A previous customer, Christine actively influenced the foundation and direction of Schedule Express to maximize its impact.

With two adult children out of the house and between customer implementations, Christine finds time for her new children: A 1972 Chevy Monte Carlo, a Yamaha 1100, and a vacation home on the beautiful island of Roatan.

Jennifer worked for five years as a telecommunicator, and for 12 years as a shift supervisor. She was a certified training officer, and specialized in urban mutual aid response plans for fire departments. At SafeCities™, Jennifer leads and guides agencies in their transition to Schedule Express.

Charleen worked for more than 30 years in a 911 center, including more than 20 years in supervision. She brings her experience in communications, personnel scheduling, training, and project management. At SafeCities™, Charleen supports our partner agencies all over the country.

Jason worked in fire service, an emergency communications center, and as an EMT. He held the positions of fire chief and supervisor of dispatch operations, as well as worked on three different military installations. At SafeCities, Jason creates and fosters long-term technical and channel partner relationships.

Tim worked in a law enforcement dispatch center, as well as a consolidated 911 center. He was a certified training officer, shift supervisor, a training and quality assurance supervisor, and an EMT. At SafeCities™, Tim ensures Schedule Express performs exactly as needed for our agency clients.