"The helpdesk platform is great. I can normally find any sort of resources I need on there and don’t have to actually submit a ticket. Any little quirks that I have found are nothing compared to the exquisite customer service I receive from the SafeCities™ team any time an issue pops up."

— St. Clair County, Michigan

"Everything has gone great with Schedule Express here at Montgomery County. In fact, my director is so impressed with the efficiency and ease of use, he would like to move the entire Department of Public Safety to the system."

— Montgomery County, Pennsylvania

The County of Santa Clara - Schedule Express

"Their knowledge of the system and personal experience with our customer needs is incredible. We have always been able to obtain fast support for any questions or issues we have. We greatly appreciate the people working for SafeCities™ and what Schedule Express is able to do for us as a customer."

— County of Santa Clara, California

"Schedule Express support services is always awesome when it comes to problem solving and troubleshooting! Everyone on the SafeCities™ team has been excellent. We appreciate the great partnership we’ve had for the last 5 years."

— City of Sanford, Maine

"Schedule Express is very user-friendly and the SafeCities™ team response time when needed is prompt. They have always worked with us to fit our scheduling needs, which are constantly changing. They can definitely support you with your scheduling needs, or create what is needed for your department."

— City of Houston, Texas

Contact Us.

The right team behind your team. Partners in public safety.

We are former first responders. We are public safety experts. We are SafeCities™.

Our support team is built from former first responders who know public safety because they’ve lived it. When you need help, you also need someone who understands. Our team doesn’t just understand what you need. They understand why you need it, too. In-house experts. The help you need. When you need it. At no additional cost.

Headquarters: 800.470.6102

Sales Info: sales@safecitiesco.com

General Info: info@safecitiesco.com

SafeCities™

6500 River Place Blvd

Bldg 7 | Suite 250

Austin, Texas 78730

Technical Support 24/7

Phone: 800.470.6102 x2

Email: support@safecitiesco.com

Business Hours

8:00 AM to 5:00 PM PST